Refund policy

Returns:

We are so confident in our product that we offer a no hassle return/refund for any order (limit one per customer).

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Limit 1 per customer with a maximum amount of $100.

To be eligible for a return, you must contact us via email within 60 days of purchase. Email: Matt@MyRelmWellness.com

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that your bank will determine when the refund has been fully completed, but it typically takes 5 - 7 business days.

 

Email matt@myrelmwellness.com for more information.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at matt@myrelmwellness.com

Defects (if applicable):

We only replace items if they are defective or damaged. Send us an email at

matt@myrelmwellness.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

All returns can be sent to:

Relm LLC

383 E. Laurel Rd.

Bellingham, WA 98226